At 'yumkars.com', we are committed to ensuring that you are satisfied with your shopping experience. We understand that there may be times when you need to request a refund or exchange for a product you've purchased from us. To make this process as straightforward as possible, we have outlined our Refund & Exchange Policy below.
1. Refund Eligibility:
- To be eligible for a refund, you must request it within 4 days of receiving the product.
- The product must be in its original condition, unused, and in its original packaging.
- Proof of purchase, such as a receipt or order number, is required for all refund requests.
2.Exchange Eligibility:
- We accept exchanges within 4 days of receiving the product.
- The product must be in its original condition, unused, and in its original packaging.
- Proof of purchase, such as a receipt or order number, is required for all exchange requests.
3.Non-Refundable and Non-Exchangeable Items:
- Certain items are non-refundable and non-exchangeable unless they arrive damaged or defective. These may include personalized or custom-made items.
- Perishable goods, such as food items or flowers, are also non-refundable.
4.Refund Process:
- To request a refund, please contact our Customer Support team at +91 7880111678.
- Once your request is approved, you will receive instructions on how to return the product.
- After we receive the returned product and inspect it, we will process your refund within 7 business days. The refund will be issued to the original payment method.
5. Exchange Process:
- To request an exchange, please contact our Customer Support team at +91 7880111678.
- Once your request is approved, you will receive instructions on how to return the product.
- After we receive the returned product and inspect it, we will ship the replacement product to you within 7 business days.
6.Shipping Costs:
- You are responsible for the cost of shipping the product back to us for both refunds and exchanges, unless the product is damaged or defective.7.Damaged or Defective Items:
- If you receive a damaged or defective product, please contact our Customer Support team immediately. We will arrange for a replacement or refund, including covering the return shipping costs.
8. Cancellation Policy:
- You can cancel an order before it has been shipped. Once an order has been shipped, the refund/exchange policy applies.9.Contact Information:
- For any questions or concerns regarding our Refund & Exchange Policy, please contact our Customer Support team at +91 7880111678.
Please review this policy carefully before making a purchase. By shopping with us, you agree to abide by this Refund & Exchange Policy. We reserve the right to amend this policy at any time, and any changes will be posted on our website.
